the customer
the customer
the customer
data
data
data
knowledge
knowledge
knowledge
platform
platform
platform
Dealing with too much customer data? We get it.
four40 is here to help you sift through the noise, find meaningful patterns, and really connect with your customers. It's that simple.
We capture your customer data, use AI to turn it into intelligence and infuse it back into your tools.
Wherever they work, your CSM teams spot signals from the noise to maximize Revenue Retention and Customer Satisfaction.
Dealing with too much customer data? We get it.
four40 is here to help you sift through the noise, find meaningful patterns, and really connect with your customers. It's that simple.
Your knowledge captured at source,
Your knowledge captured at source,
Your knowledge captured at source,
wherever it exists!
wherever it exists!
wherever it exists!
Focus on your work and drop your thoughts freely.
We maintain your knowledge-base updated in the background
Focus on your work and drop your thoughts freely. We maintain your knowledge-base updated in the background
Focus on your work and drop your thoughts freely. We maintain your knowledge-base updated in the background
Your knowledge enriched
Your knowledge enriched
Your knowledge enriched
using generative AI
using generative AI
using generative AI
Nuggets of knowledge lie in unstructured data. Our AI takes care of structuring and labelling it for you.
We spot patterns and drifts in your Customer data to extract signals from the noise!
Nuggets of knowledge lie in unstructured data. Our AI takes care of structuring and labelling it for you.
We spot patterns and drifts in your Customer data to extract signals from the noise!
Nuggets of knowledge lie in unstructured data. Our AI takes care of structuring and labelling it for you.
We spot patterns and drifts in your Customer data to extract signals from the noise!
Don’t switch tabs,
don’t leave your tools,
Don’t switch tabs,
don’t leave your tools,
Don’t switch tabs,
don’t leave your tools,
ask your customer knowledge graph
ask your customer knowledge graph
ask your customer knowledge graph
We deliver relevant knowledge embedded in the tools you already use.
four40 Customer Knowledge Graph acts as the backend abstraction layer across your teams and tools!
We deliver relevant knowledge embedded in the tools you already use.
four40 Customer Knowledge Graph acts as the backend abstraction layer across your teams and tools!
We deliver relevant knowledge embedded in the tools you already use.
four40 Customer Knowledge Graph acts as the backend abstraction layer across your teams and tools!
Pre-meeting briefs for CSM teams
Get the full picture of what is going and what to focus on heading into a meeting
Ideal for CSMs' customer check-in calls
Prepared in your favorite CSM or Note taking tool: Notion, Planhat, Gainsight
Includes ongoing technical issues or support tickets and latest messages shared by other Teams impacting the account (e.g. on Slack)
Includes contractual and financials considerations on the account
Customer data Copilot for CSM teams
Move your customers faster up the maturity curve with signals and patterns identified
Signals to focus on irrespective of the noise - no overwhelming data, only the gist
Identification of patterns across accounts depending on their industry, ACV, stages, success plans,…
Suggestions of Next Best Actions to to help you optimize your portfolio and upsell your customers faster
Customer change log for CSM teams
Don't ever miss signals or data impacting your portfolio of accounts
Be notified when other departments interact with your accounts
Unstructured data in your company is monitored to spot any impact to your accounts in a Slack message or Email convo
Alerts when important updates from Product, Legal, Finance impact your portfolio
Use cases
Pre-meeting briefs for CSM teams
Get the full picture of what is going and what to focus on heading into a meeting
Ideal for CSMs' customer check-in calls
Prepared in your favorite CSM or Note taking tool: Notion, Planhat, Gainsight
Includes ongoing technical issues or support tickets and latest messages shared by other Teams impacting the account (e.g. on Slack)
Includes contractual and financials considerations on the account
Customer data Copilot for CSM teams
Move your customers faster up the maturity curve with signals and patterns identified
Signals to focus on irrespective of the noise - no overwhelming data, only the gist
Identification of patterns across accounts depending on their industry, ACV, stages, success plans,…
Suggestions of Next Best Actions to to help you optimize your portfolio and upsell your customers faster
Customer change log for CSM teams
Don't ever miss signals or data impacting your portfolio of accounts
Be notified when other departments interact with your accounts
Unstructured data in your company is monitored to spot any impact to your accounts in a Slack message or Email convo
Alerts when important updates from Product, Legal, Finance impact your portfolio
Use cases
Pre-meeting briefs for CSM teams
Get the full picture of what is going and what to focus on heading into a meeting
Ideal for CSMs' customer check-in calls
Prepared in your favorite CSM or Note taking tool: Notion, Planhat, Gainsight
Includes ongoing technical issues or support tickets and latest messages shared by other Teams impacting the account (e.g. on Slack)
Includes contractual and financials considerations on the account
Customer data Copilot for CSM teams
Move your customers faster up the maturity curve with signals and patterns identified
Signals to focus on irrespective of the noise - no overwhelming data, only the gist
Identification of patterns across accounts depending on their industry, ACV, stages, success plans,…
Suggestions of Next Best Actions to to help you optimize your portfolio and upsell your customers faster
Customer change log for CSM teams
Don't ever miss signals or data impacting your portfolio of accounts
Be notified when other departments interact with your accounts
Unstructured data in your company is monitored to spot any impact to your accounts in a Slack message or Email convo
Alerts when important updates from Product, Legal, Finance impact your portfolio